Privacy Policy
1. Introduction
Welcome to Pick-a-Book ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with applicable global data protection laws, including the European Union's General Data Protection Regulation (GDPR), the United Kingdom's Data Protection Act, the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and relevant U.S. state privacy laws such as the California Consumer Privacy Act (CCPA).
2. Information We Collect
We collect the following categories of information:
- Personal Identifiers: Name, email address, phone number, billing and shipping addresses.
- Child's Information: Name, date of birth, gender, and photographs provided for personalization.
- Parental Information: Photographs and names, if included in the personalized book.
- Payment Information: Card details and billing information processed through secure gateways.
- Technical Data: IP address, browser type, operating system, and usage data from our site.
3. Legal Basis for Processing Personal Data
We process your data under the following legal bases:
4. How We Use Your Information
We use your information to:
- ✓Personalize and produce custom books.
- ✓Process transactions and fulfill orders.
- ✓Provide customer support and respond to inquiries.
- ✓Improve our website and services.
- ✓Fulfill legal and regulatory requirements.
5. Parental Rights and Controls
Parents or guardians have the right to:
- ✓Access their child's personal data.
- ✓Request correction or deletion of information.
- ✓Withdraw consent for data processing.
Depending on your jurisdiction, you may also have the right to data portability or to complain to a supervisory authority. Requests can be emailed to contactus.pickabook@gmail.com.
6. Sharing Your Information
We do not sell or rent your data. We may share your information with:
- ✓Service Providers: To assist with order fulfillment, payment processing, and hosting.
- ✓Legal Authorities: If required by law or for legal proceedings.
All third parties are required to uphold comparable data protection standards in accordance with international privacy regulations.
7. Data Minimization and Purpose Limitation
We collect only the data necessary for the stated purposes and do not use it beyond what is required for personalization and order fulfillment.
8. Data Security
We use technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include secure data storage, encryption, and restricted access protocols in line with global cybersecurity best practices.
9. Data Retention
We retain data only as long as needed to fulfill the purposes described or as required by law. Upon request or after the product has been delivered and a reasonable period has passed, user data may be anonymized or securely deleted.
10. Children's Privacy
We do not knowingly collect data from children under 13 without verifiable parental consent. All child-related information must be submitted by a parent or legal guardian. Our practices comply with the Children's Online Privacy Protection Act (COPPA) in the U.S. and equivalent international standards.
11. Automated Decision-Making and Profiling
We do not conduct any automated decision-making or profiling that has legal or significant effects on children.
12. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. No cookies are used to collect data from children. You can manage your cookie preferences via your browser or our cookie banner. Please refer to our Cookie Policy for more details.
13. International Data Transfers
Your data may be processed in countries outside your residence, including the US, EU, UK, and UAE. We ensure such transfers are protected through mechanisms like Standard Contractual Clauses, adequacy decisions, or other legally approved safeguards.
14. Data Breach Notification
In the event of a data breach, we will notify affected users and data protection authorities as required by applicable privacy laws and take remedial action promptly.
15. Changes to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated to users and, where required, we will seek renewed consent.
16. Contact Us
If you have any questions or concerns, contact us at:
Pick-a-Book
Flat 5, 204, BoardWalk place,
E14 5GB - London, United Kingdom
Email: contactus.pickabook@gmail.com
Phone: +971 58 962 4158